Communicating With Stakeholders

Olusanya Oyeyemi

Walden University

MMSL 6150

Dr. Raymond Williamson

9 April, 2016

Abstract

It is becoming clearer that to manage any crisis or make a paradigm shift in organizations, stakeholders that have stake have to be engaged for successful planning and execution. This paper reference two tools to support the needs for both internal and external stakeholders involvement in determining the solution to organization problems. I used the tools to illustrate the stakeholders that have a stake in my organization and how I will incorporate them in the collaborating decision. 

Engaging Stakeholders in Determining Solutions

In my search for additional tools for engaging stakeholders and collaborating to find a solution to organizational problems, I came across Ilan Baruch article on The Family of Nations, Our Two Nations and Peace. He uses the Chess Game as a tool to analyse the involvement of bystander in the game as important to who wins. He likens this to the involvement of stakeholders in Israel and Palestine negotiation for peace. He recommended that the involvement of stakeholder is very important if there will be peace, “among the stakeholders relevant to our region are three who can generate a significant shift in the balance” (2014). He referred to U.S, U.N, and E.U as the family of Nations and the stakeholders that have a stake in Israel and Palestine negotiation for peace. He inferred that “it is high time for the Arab league, if it wants to make a difference and join the dynamics of peace in our area, to go beyond the discussions among heads of government and turn to the civil society in Israel and advocate for peace…let the family of Nations calls our two nations to join in peace”(2014).

My second finding is Ken Brumfield article on Succeeding in Crisis Leadership. The article illustrates a crisis management tool, the involvement of stakeholder in managing crisis in organization. He defines crisis management as “the systematic way in which members of an organization, in conjunction with external stakeholders, work to avoid potential crisis and to minimize and resolve those that do occur”(2014). The tool enumerates how and where to involve stakeholders to plan ahead crisis and to effectively have control over crisis when they eventually occur in the organization. The tool (Crisis Management Team) encourages flexibility and adaptability of members to continue changing of conditions, willing to listen to others and share both thought and ideas of each other, and the ability of members to be comfortable working in high-stress situations and capable of responding quickly, decisively and effectively (2014).

Both tools are useful for me in that, it specify the importance of involving the stakeholders in solving the company’s problem. The people that need to be involved in analysing the decision of collaborating with a foreign company are; chairman, M.D, G.M, H.R, Lead Engineer, and Head of I.T, as the discussion progress there may be a reason to involve the representative of our clients like Chevron, Mobil, and Shell to contribute. Involvement of proposed collaborating organization representative may be necessary at a certain stage of the deliberation, to expatiate on the benefit of collaborating with them.

The steps I would use to engage stakeholders, I will initiate the idea within my department of engineering, give various examples of our competitors that collaboration has given an edge ahead of us. From there, I will proceed to the individual head of departments like; G.M, H.R, I.T, and give them enough reason why we need to collaborate with a foreign company. Finally, I will present my campaign for collaboration before chairman and M.D, enlightens them on the benefits and request for their permission to schedule a forum where both the internal and external stakeholders will meet to discuss the pros and cons involve in collaborating with foreign partners.

The type of questions and concerns they might raise is what will the structure of management tree look like after collaboration. Chairman and M.D do not want to lose their seat to a partnering company representative. Even though their seat would change, and they have to share the seats with the partnering company, yet I will let them realize that the benefit of more big contracts, reduced idle moments, international connection and improve business across bother worth the investment.

Reference

Baruch, I. (2014). The Family of Nations, Our Two Nations, and Peace.

            Ebscohost. Palestine-Israel Journal of politics, Economic and Culture.

            Retrieved from Walden University

Brumfield, K. (2012). Succeeding in Crisis Leadership, ebscohost, Retrieved from

            Walden University.